We treat client's demands very much like climbing the world's great mountains, that is, we do it with a sense of respect. Those who underestimate the difficulties of climbing the mountains run the risk of being perished. It certainly also applies to handling client's IT projects. A healthy "respect" for the customer's problems is a necessary start. It helps our delivery team never to underestimate the difficulties, and therefore makes preparation for the worst. A good sense of alertness also prevents us from being defensive and more ready to explore solutions when problems arise. After all, a mountain climber does not argue with the mountains to reach the summit. He/She explores the best path and negotiates it carefully to get to the top. Good climbers who pay their respect to the mountains will be able to reach one summit after another. It is this respect for our customers that help us to foster their trust in us. It helps us to build and maintain long-term relationship with one and other. And it also allows us to explore creative outsourcing models with our customers. Our team has structured various innovative outsourcing working models with our customers to truly reducing costs and improving product quality, or even time-to-market. If you are interested in exploring these outsourcing models, or you have any creative ideas and looking for a partner to realize them, we love to hear from you. Please contact us at: For English language: Sze.Chan@Excel-GITS.com For Japanese language: Luis.Ohri@Excel-GITS.com